Frequently Asked Questions
How does third-party logistics work?
Third-party logistics, or 3PL, allows you to outsource selected logistics and supply chain activities to Capital Transport. Depending on your needs, we can bring warehousing, inventory management, order fulfilment and transport together. This gives you one coordinated operating model while your team remains focused on customers, sales and growth.
What services can a complete 3PL solution include?
At Capital Transport, we can combine container de-stuffing, warehousing, inventory management, e-commerce and B2B fulfilment, kitting, cross-docking, reverse logistics and distribution within your 3PL solution. The right service mix depends on your products and operating requirements. You can use the functions you need without separating each stage across unrelated operations.
How can e-commerce 3PL support your online orders?
At Capital Transport, we can support your e-commerce operation by receiving inventory, processing orders, picking and packing products, dispatching deliveries and managing returns. We can connect your ordering platform to our warehouse operation so information moves into fulfilment efficiently. This creates a clearer path from an online order to delivery to your customer.
Can Capital Transport distribute your stock across Australia?
Yes. At Capital Transport, we can coordinate your 3PL distribution across Australia using metropolitan, regional and linehaul transport services. We can also move inventory between facilities to support national stock placement. This gives you a connected distribution model for reaching customers across Australian metropolitan and regional postcodes.
What determines your 3PL costs?
Your 3PL costs depend on the activities your operation requires. At Capital Transport, we consider storage, inbound and outbound handling, transport, order volume, product dimensions, weight, freight type and service complexity when developing your pricing. Our activity-based approach connects your charges to the work performed. Local fleet, customer service and operations teams keep you informed through technology and responsive support. With more than 2,300 on-demand last-mile vehicles across Australia, we can adapt as your service requirements change, giving you greater control and confidence across your logistics operation.
