Account Management & After Sales Service

Our Account Management team is responsible for the smooth operation of your day-to-day transport requirements as well as maintaining a quality relationship with key stakeholders within your organisation. Open communication, performance reporting and cost management strategies all form part of this comprehensive service. We believe this type of business practice adds value to the already exceptional service we provide. 

 Our Relationship & Value Commitment 

Capital is committed to establishing strong relationships with our clients. These relationships should add value to our client's organisation and provide a consistent platform for ongoing management. The relationships that are created over many years are also supported by open communication, transparency and a collaborative approach. 

  Our Benefits 

• Open communication
• Contact visits with key stakeholders
• Proactive account management
• Performance reporting
• Cost management strategies
• Single account management contact
• Genuine understanding of your business
• Timely resolution of queries  

We pride ourselves on service excellence - after all, our business is built on service.

From your very first interaction with our company, you will find our staff proactive, proficient, knowledgeable, and experienced professionals. Our principle objective is to service our clients' needs and this message is at the very core of everything we do.

To meet and exceed the expectations of our clients our business runs an Account Management Division in every state. Our clients enjoy the benefits of having one point of contact available for any enquiry and your Account Manager will remain in regular contact with your organisation well after you initially commence with us.